Privacy Policy

1. Information We Collect

At RBM MESPAY SERVICES INDIA PVT LTD, we value your privacy. To provide seamless ticketing, travel, education, and FASTag services, we may collect the following information:

• Personal Details: Full Name, Email Address, Mobile Number, Gender, and Date of Birth.
• Travel & Identification Details: Passenger details, Age, ID proof (Aadhaar / Voter ID / Passport) for train bookings and hotel check-ins.
• FASTag Information: Vehicle Registration Certificate (RC) and owner KYC details.
• Educational Inquiry Details: Academic records and course preferences for counseling.

2. How We Use Your Information

• To reserve train tickets on IRCTC and send PNR status updates.
• To arrange customized hotel, transport, and holiday tour packages.
• To process FASTag registration, activation, and toll recharge.
• To provide educational counseling, university updates, and admission alerts.
• To communicate customer support responses, booking invoices, and refund notifications.

3. Data Security & Storage

We employ robust security measures, SSL encryption, and strict data access protocols to ensure your sensitive details and contact information are protected against unauthorized access, loss, or misuse.

4. Information Sharing & Third Parties

We do not sell, rent, or trade your personal information to third-party marketing companies. Data is shared solely with authorized entities (such as IRCTC, hotel partners, airlines, partner banks, and educational institutions) necessary to fulfill your booked services.

5. Cookies and Analytics

Our website may use cookies to improve user experience, optimize site performance, and monitor visitor traffic patterns. You can choose to disable cookies through your web browser settings at any time.